Leading change: approach and tools
This training aims to enable managers to
Understand, manage and support change within their team or company
Adopt the right behaviors
Understand and analyze the issues related to change
Accompany and pass successfully this transitional phase
The representations of change
Knowing the different sociological approaches
The different types of behavior in the face of change: accepting and controlling one’s own reactions
Questioning and mourning: knowing how to identify the obstacles and contradictions
Identify the key actors of change (drivers, brakes, torn, indifferent…)
The loss and gain matrix
Exercise: learn through past situations to better understand and objectively identify the obstacles and contradictions of your collaborators. Develop the loss and gain matrix.
Adapting to change
The 4 stages of change: the change curve
Adapting behaviors and attitudes: between adaptation and reaction
Establish the cost/benefit balance of the change for your employees
Analyze the stress factors in change
The challenges and key stages of personal development
Exercise: Identify the sources of stress in different situations. Map your employees according to their degree of resistance.
Giving meaning and motivation to change
Use change as a factor for progress
Build a message that gives a clear vision of the change
Clarify the objectives of the change
Knowing how to trigger change and motivate around it
Develop the positive thoughts of your employees
Exercise: Formalize the ambitions of the change project. The challenge: to reduce the gap between dream and reality.
Communicating around change
Implementing a fertile communication
Active listening: a change communication tool
Sharing ideas and relying on others
4 key points to prepare a participative meeting
Getting people to adhere to the changes
Steps to conduct a meeting
Exercise: Setting up a participative meeting
Accompanying the change
Anticipation and planning of change by management.
The different key stages of change management: from appropriation to management
The “small steps” policy
Emotions: regulating them
Monitoring tools for managers
Individual and collective support
Exercise: Individual interviews and group communication to facilitate the acceptance of change. Build an action plan to facilitate the appropriation of the teams.
Duration: 2 days
PRE-REQUISITES
To follow this training it is preferable to have knowledge of management.
TARGET AUDIENCE
This training is intended for managers of companies or teams in charge of leading or simply playing a role in the implementation of a change.