{"id":446,"date":"2025-06-05T02:08:50","date_gmt":"2025-06-05T00:08:50","guid":{"rendered":"https:\/\/jnbandpartners.com\/formation\/?post_type=product&#038;p=446"},"modified":"2025-06-19T20:51:25","modified_gmt":"2025-06-19T18:51:25","slug":"elements-essentiels-pour-le-service-client","status":"publish","type":"product","link":"https:\/\/jnbandpartners.com\/formation\/produit\/elements-essentiels-pour-le-service-client\/","title":{"rendered":"El\u00e9ments essentiels pour le service client"},"content":{"rendered":"<p class=\"MsoNormal\"><span lang=\"en-us\" xml:lang=\"en-us\">Alors que de nombreuses entreprises promettent d\u2019offrir une exp\u00e9rience client incroyable, certaines sont meilleures que d\u2019autres pour y parvenir. Ce cours de deux jours s\u2019articule autour de six \u00e9l\u00e9ments essentiels du service \u00e0 la client\u00e8le qui, lorsqu\u2019une entreprise les adopte vraiment, ram\u00e8nent les clients \u00e0 faire l\u2019exp\u00e9rience d\u2019un service qui surpasse la concurrence. <\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Alors que de nombreuses entreprises promettent d\u2019offrir une exp\u00e9rience client incroyable, certaines sont meilleures que d\u2019autres pour y parvenir. Ce cours de deux jours s\u2019articule autour de six \u00e9l\u00e9ments essentiels du service \u00e0 la client\u00e8le qui, lorsqu\u2019une entreprise les adopte vraiment, ram\u00e8nent les clients \u00e0 faire l\u2019exp\u00e9rience d\u2019un service qui surpasse la concurrence.<\/p>\n","protected":false},"featured_media":447,"comment_status":"open","ping_status":"closed","template":"","meta":[],"product_brand":[],"product_cat":[29],"product_tag":[],"class_list":["post-446","product","type-product","status-publish","has-post-thumbnail","product_cat-developpement_de_carriere","first","instock","virtual","purchasable","product-type-simple"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jnbandpartners.com\/formation\/wp-json\/wp\/v2\/product\/446","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jnbandpartners.com\/formation\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/jnbandpartners.com\/formation\/wp-json\/wp\/v2\/types\/product"}],"replies":[{"embeddable":true,"href":"https:\/\/jnbandpartners.com\/formation\/wp-json\/wp\/v2\/comments?post=446"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/jnbandpartners.com\/formation\/wp-json\/wp\/v2\/media\/447"}],"wp:attachment":[{"href":"https:\/\/jnbandpartners.com\/formation\/wp-json\/wp\/v2\/media?parent=446"}],"wp:term":[{"taxonomy":"product_brand","embeddable":true,"href":"https:\/\/jnbandpartners.com\/formation\/wp-json\/wp\/v2\/product_brand?post=446"},{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/jnbandpartners.com\/formation\/wp-json\/wp\/v2\/product_cat?post=446"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/jnbandpartners.com\/formation\/wp-json\/wp\/v2\/product_tag?post=446"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}