The objectives of this training are to allow participants

Acquire practical methods for conducting and facilitating meetings,

To develop their abilities and style as speakers,

Communicate more effectively by getting their message across.

Preparing for the meeting

The different types of meetings

The roles of each person in the meeting
Define the theme, the objective, the duration, the plan
Determine the list of participants, the place, the time
Send out the invitation
Prepare all logistical aspects

Facilitate the meeting

The start: the key to success
Facilitate the progress of the work, the interactions between people, the participation of everyone
Control: the balance of speaking time between the facilitator and the participants, respect of the timing
Remind participants of the meeting objectives
Refocus if the group goes off topic, if they digress
Dealing with the unexpected: meeting incidents, objections

Assertive communication

Speaking up: some techniques and tools
Questioning and rephrasing what the participants have to say
Responding to objections calmly
Learn not to be destabilized by the speaker’s comments
Knowing how to say “no
Defend your point of view, argue without aggressing or manipulating
Encourage active listening

Conclude the meeting

Conclude the meeting by recalling the key points and planning the next meeting
Follow up on the meeting, write up the minutes, plan possible actions

Duration: 3 days

PRE-REQUISITES

NONE

TARGET AUDIENCE

This training is intended for anyone who is required to lead departmental meetings, information meetings, brainstorming meetings, project meetings, etc., as part of their work. as part of their work.

This training is intended for the following profiles:

Personnel manager
Manager
Branch manager / Director