Executive secretary
Objective
Program
Duration and prerequisites
Cost
Objective
Master the techniques that are essential for secretarial work today.
Adopt a professional attitude from the outset.
Develop autonomy and self-confidence.
Know the positioning of the role of the secretary.
Program
Organizing, saving time and filing
-Situate the function of a secretary.
-Organize your activities.
-Take over or hand over to a colleague.
-Cooperate as a team.
-Filing with method.
-Organize with micro-computers.
Mastering professional writing
-Aim for zero errors.
-Write letters, e-mails and faxes.
-Write simple reports.
-Presenting written material well: letters, presentations, reports.
Pre-selection of sourcing candidates
-Communicating effectively.
-Good telephone practices.
-Taking an effective message.
-Handling difficult calls.
Duration and prerequisites
Duration: 12 months
PRE-REQUISITES
BACC/GCE A L
Cost
Cost: Contact us